Corvus offer 24/7 technical support – operated by skilled Services Engineers.

Our on-duty engineers are trained to assess a failure situation, respond with technical support to perform root-cause analysis and remote advisory on incidents mitigation according to agreed SLA standards.

When an incident arises a service ticket will be initiated forming a unique reference for the technical support issue and tracking of history.

A Corvus Energy engineer will be dispatched to the vessel if needed, within a predefined, agreed time-frame to restore the equipment performance.