Service agreements

Corvus Energy is your trusted partner for high quality, reliable energy storage solutions. Our service offerings cover the entire lifecycle of the product to ensure improved performance, productivity gains, monitoring services and cost benefits as well as maximized lifetime for your installation.

The global network of experienced and skilled specialists ensures short response time at any location.

We tailor service agreements to each customers specific needs.

On-call service

Our on-call services are designed to resolve unexpected equipment failure, equipment stoppage, or erratic operation that requires immediate action and Corvus’ assistance onboard. When a problem arises a CS ticket will be initiated forming a unique reference for the technical support issue and tracking of history.
A Corvus engineer will be dispatched to the vessel if needed, this within a predefined, agreed time-frame to restore the equipment

Reponse time

Guaranteed quick problem solving when prompt technical support is needed, or a service engineer must be dispatched to the site within a specific time. Depending on the contract level, the customer is entitled to priority and shorter response time for maintenance and upgrade work.